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About

What is Universal Trader?

  • Universal Trader Pharmacy & Wellness Experts is a modern pharmacy concept where medicine is sold following the best international standards. Here, we ensure that everything our customers buy is 100% authentic. We consider medicine handling a very crucial factor for human lives so all the medicine is transported and stored under controlled temperatures. We have qualified pharmacists on-board at each of our pharmacies and at our Call Center for the best possible guidance

Do you only sell medicine?

Our channel carries pharmacy and non-pharmacy product range including Hair Care, Skin care, baby Care, Organic Range, Oral Care, Women Care, Mens Care, Nutrients, Multivitamins, Confectionery, Medical and Personal Care Appliances.

where is Universal Trader located?

Katchi Gali # 1.5, Medicine Market, Densohall
Karachi, Pakistan.
 

Hours of Operation

  • Monday:12:30-8:00 PM
  • Tuesday:12:30-8:00 PM
  • Wednesday:12:30-8:00 PM
  • Thursday:12:30-8:00 PM
  • Friday:12:30-8:00 PM
  • Saturday:12:30-8:00PM
  • Sunday Closed

Orders

How can i place my order?

You can place your order by our website at universaltrader.pk. You can also place the order on call by calling our customer services at 03363121855 or inbox your message on WhatsApp to book an order.

How do i cancel my order?

You can cancel your order by placing a call at our customer services 03363121855 to assist you in such a case before your order gets dispatched or delivered.

How can I track my order?

You can track your order through TCS Tracking page or you can make a follow up call by calling our Call Center at 03363121855

Can I change my order details? (address/items)

You can request changes in your order by placing a call at our customer service department 03363121855 before your order gets dispatched or delivered.

There’s one item missing in my order/ I received a wrong order, what should I do?

You are recommended to call our customer service team at 03363121855 for real time resolution or email us at universalstraderpak@gmail.com to lodge a complaint, our representative will get back to you in 24 hours.

Payment Information

How can I pay Universal Trader online?

  • You can pay online while ordering at website Universaltrader.pk by Bank Transfer or JazzCash

How can I claim my Refund?

Refunds have been processed from Universal Trader within 24-48 hours.

Are there any discounts on online payments?

  • We have offering upto 10% discount for online payment.

Delivery Details

Do you have Free home delivery ?

No/ Delivery is Rs-350

How long does it take to deliver?

Delivery Time : 3 to 4 Days, Karachi Delivery : 1 to 2 Days

Returns

I want to return my purchase, what do I do?

Can I exchange my order instead of returning it?

X